Watermains in Hitchin: Revolutionising Utility Installations

Watermains Replacement

Have you received an unexpectedly high-water bill? This and other signs like low water pressure, discoloured water or unusual tastes are symptoms of leaks or ageing pipes – and could mean it’s time for a water supply pipe replacement, especially if your system still contains lead or outdated materials. These issues are common for domestic homeowners and businesses in Hitchin and across Hertfordshire, many of whom start by searching for solutions like “water line repair” or exploring lead pipe replacement options.

At EPS Trenchless Installations, we specialise in “no-dig” trenchless solutions that minimise disruption and maximise efficiency. Using the latest in moling and horizontal directional drilling, we deliver faster, cheaper, long-lasting utility installations tailored for busy urban settings.

As a water company approved contractor, EPS Trenchless Installations is trusted by both homeowners and small businesses in Hitchin and the surrounding areas to provide water infrastructure repair and replacement – without the mess and delays of traditional digging. Whether you’re replacing old or leaking pipework or planning a new watermains connection, our expert team provides a reliable, professional service suited to your needs.

What is Moling?

Impact moling, sometimes referred to as pipe moling or pneumatic moling, is a cutting-edge trenchless technology for installing underground utilities, including water pipes, electric cables, and fibre optic lines. It involves using a device called an impact mole. Occasionally referred as a water mole or pipe mole machine, an impact mole is a pneumatic burrowing device that creates horizontal boreholes through repetitive percussive action. Impact moling is faster and cheaper with the impact moling cost per meter being significantly lower than traditional open cut methods. 

The technique is particularly effective in urban settings, where minimising disruption to roads, footpaths, landscapes, and other infrastructure is important. In more rural areas, moling with its minimal environmental impact preserves the local ecosystems, countryside, and wildlife.

Impact moling is a precise and efficient method that creates a guided tunnel through the soil for laying utilities. It is extremely useful when accessing limited spaces, as the moling equipment typically consists of a compressed air-driven pneumatic cylinder with relatively small entry and exit pits. For those considering impact mole hire, it is better to use experienced professionals who understand the intricacies of this technology.

Benefits of Impact Moling for Water Mains Replacement

Installing or replacing water mains in Hitchin’s urban and suburban areas using traditional trenching methods has always been a difficult task. Impact moling, as part of comprehensive moling services, offers several key advantages:

Minimal Surface Disruption

The trenchless nature of impact moling preserves surface infrastructure, particularly crucial in Hitchin older districts and modern urban areas, maintaining the integrity of roads, pavements, and gardens. This makes it an ideal method for domestic water main replacement and pipe replacement projects, ensuring the minimum disruption of homeowners and businesses.

Cost-Effective

Impact moling is a game-changer for water pipe repairs and replacing water supply pipes, slashing costs compared to traditional methods. With less labour and minimal reinstatement work needed, it's a faster, more budget-friendly solution that keeps disruption to a minimum. Moling contractors near me can provide competitive pricing for these services, with favourable installation rates compared to traditional methods.

Time Efficiency

The trenchless installation method of impact moling means quicker installation compared to traditional methods, reducing job timelines and inconvenience to homeowners, residents and businesses. It's especially great for quickly and efficiently replacing water main-to-house connections, with many installations, depending on the pipe length and diameter, being completed within a day.

Environmental Preservation

By avoiding extensive excavation, impact moling helps protect Hitchin's local ecosystem and reduces the environmental impact of utility installations. Moling is the environmentally friendly solution among no-dig techniques for underground pipe installations, minimizing soil displacement and greatly reducing the carbon footprint of projects.

Moling: How it works?

Impact moling can be used for various underground utility installation projects, including water pipe installation, electrical cable installation, and fibre optic installation. The process begins with excavating small entry and exit pits at the start and end points of the desired pipe route. The moling equipment is then inserted into the entry pit and guided through the soil using horizontal digging techniques for borehole creation.

This method is particularly useful for residential water pipe installations, typically ranging from 750mm to 1350mm below ground level. The pipe diameter that can be installed using moling techniques varies, but it’s generally suitable for smaller to medium-sized pipes. Most domestic water mains will have an 25mm or 32mm MDPE pipe installed. We can install larger pipes – please contact us for details.

If you’re dealing with old lead pipes and low water pressure, a main water pipe replacement is normally the best the solution. Using a moling machine, we can install new pipes without digging up your entire garden or driveway. This method is perfect for upgrading older smaller, iron and lead pipe sizes to modern, safer materials.

Addressing Water Supply Issues

Impact moling is not only useful for new installations but also for addressing existing water supply problems. It can be used in conjunction with leak detection and pipe tracing technologies to find and fix issues such as poor water pressure or water leakage. In the case of repairing leaking pipes, on longer pipe runs, after the leak has been traced, it is sometimes better to bypass the leak with moling, thus ensuring minimal excavation and disruption to the surrounding area. This approach can lead to significant improvement in water quality and water flow.

Pipe Materials and Sizes

When it comes to water pipe replacement, various materials have been used in Hitchin, including iron, black alkathene plastic and lead pipes. All of this older infrastructure is being phased out due to age of the pipes or health concerns and is being replaced with modern blue MDPE plastic pipes. Blue MDPE pipes offer durability and flexibility, making them ideal for use with impact moling techniques.

Moling vs Directional Drilling

There are two main types of Trenchless Technology – Impact moling or Directional Drilling. So when it comes to installing or replacing underground pipes without digging up your driveway, garden, or car park – which is best for your property or business premises?

Impact moling is ideal for smaller-scale jobs like domestic mains water pipe replacement, electrical cable and fibre-optic cable installations, especially under lawns, driveways, or pathways and can normally be completed within a day.  For long runs of over 30m Horizontal Directional Drilling is the better option especially for larger-scale projects, commercial sites and more complex installations.

Conclusion

Impact moling has revolutionised utility installations in Hitchin and Hertfordshire, delivering exceptional efficiency while keeping the cost competitive. The town’s historical significance and varied soil conditions make moling an ideal choice for infrastructure upgrades. From domestic water main repairs and replacements to electric cable and fibre optic installations, the minimal disruption and reasonable price of impact moling make it the go-to of Hitchin’s underground development, preserving the town’s character while modernising its infrastructure.  

As a water company approved contractor, EPS’s impact moling technology is increasingly being adopted for new underground pipe installation and common supply work throughout the region. This innovative approach to watermains replacement not only addresses immediate water supply problems but also provides a long-term, cost-effective solution for maintaining and upgrading Hitchin’s vital water supply pipe infrastructure.  

For those seeking “moling contractors near me,” it’s important to choose experienced professionals who understand the intricacies of this technology and can ensure proper utility ducting and trenchless installation techniques are employed. With the right expertise, impact moling can significantly improve the efficiency and sustainability of underground utility work in Hertfordshire and beyond.

Hitchin Homeowners Benefit from No-Dig Water Main Replacement

Case Study: A family home in Hitchin was struggling with poor water pressure and occasional leaks caused by an old galvanised steel supply pipe. The property featured a recently installed decorative resin-bound driveway alongside carefully maintained garden borders and several mature trees. With Hitchin’s typical chalk and clay-based soil, any traditional excavation risked damaging tree roots, undermining driveway stability, and causing unnecessary mess.

Using impact moling, we installed a new 32mm MDPE pipe beneath the driveway and garden without disturbing any surface features. The entire installation was completed in less than a day, restoring strong and consistent water flow throughout the home. The homeowners were especially pleased that their new combi boiler now performs at full capacity, and that the upgrade was completed without leaving any trace of disruption to their recently improved outdoor spaces.

Notable Buildings & Tourist Attractions

Hitchin is blessed with historic gems and family-friendly attractions. Visit the magnificent St Mary’s Church, Hertfordshire’s largest parish church, steeped in medieval imagery and town heritage. Discover the British Schools Museum housed in authentic 19th-century school buildings, offering an immersive step back in time. During the summer months, Hitchin Lavender transforms the countryside into Europe‑style lavender labyrinths—have your camera ready for the “Little Provence” experience. Families adore the Hitchin Lido, a restored 1930s art‑deco outdoor pool, with its heated main pool, paddling areas, sun terraces and classic charm. Finally, Butts Close remains Hitchin’s oldest open space—once an archery field, now a leafy park hosting community gatherings and events.

Hitchin History

Hitchin is believed to have been established by the 7th century, arising as an agricultural market settlement. Its name likely stems from Hicce inu meaning Hitchin’s people. The town is noted in the Domesday Book of 1086 as a royal manor, indicating its significance under the crown. Stitching a rich tapestry of history, Hitchin flourished through its medieval wool trade, which funded the construction of its grand parish church. The coming of the Great Northern Railway in 1850 firmly positioned Hitchin as a key commercial and commuter hub. Into the modern era, the town has retained its vibrant market tradition and community spirit, balanced with careful residential and retail expansion.

Geography

Nestled in the valley of the River Hiz at the foot of the Chiltern Hills, Hitchin features gently undulating terrain with a blend of alluvial drift and clay soils—typically heavy, poorly drained loams that are sticky when wet and prone to cracking in drier months. In parts of the surrounding area, thin rendzina soils over chalk transition into sandy loams and clay-with-flints. Such soil conditions can complicate conventional trench excavation methods. Embracing modern installation, techniques like moling and directional drilling come into their own here—minimising surface disruption and protecting both the landscape and heritage underfoot.

For specialised services in these soil conditions, Eps Trenchless Installations offers expert solutions tailored to the area.

Useful Links

If you’re seeking information on water supply, wastewater services, and pipe replacement in Broxbourne, the following resources may be helpful.​

Local Water & Wastewater Supplier

Hitchin’s water supply is managed by Affinity Water, whilst wastewater services are managed by Thames Water.

Water Main & Lead Pipe Replacement

Local Governance and Environmental Services

Trenchless Installation & Pipe Replacement Services